Unified Technologies

Introducing CTI Link

CTI Link is a light driver for heavy implementations. Provides all the necessary tools to integrate your PBX with your ERP or CRM app.

Give your coworkers the chance to take the most out of your recourses.

Why CTI Link

CTI Link is the simplest method to accomplish a complete Computer Telephone Integration. Provides full Call Center functionality fast and easy! Increase your company’s SLA with a simple tool that will increase productivity.

CTI Link is a hardware-less application that will always work for you.

What it does?

Pop Up: Automatically opens customer data form based on caller id presentation.
CLick to Call: Starts outgoing calls with a simple mouse click.
Call Handling: All call handling features remain available from your default telephone app.
API: Returns to your ERP or CRM software CRD data, such as Caller ID, Extension, Call result etc.

CTI Link eliminates workflow errors with business process automation.

How it works?

CTI Link is a client driver that manages to associate each user’s PC and telephone extension. It is responsible for data interaction between telephone lines and computer applications. Works with IP and Legacy PBX systems and it is available for web and windows applications too.

Complete hardware and maintenance free!

Fits My Profile?

Suitable for all kind of companies, from one to unlimited users.

Incorporates with Desktop telephones and Softphones.